Familiar Faces | Tracy Police Department

The Tracy Police Department’s Familiar Faces Homeless Outreach Team supports the City of Tracy’s Homeless Strategic Plan for engaging with people experiencing homelessness by identifying people experiencing or at-risk of homelessness in vulnerable subpopulations within the City of Tracy and by establishing a Law Enforcement Protocol for initiating contact with people experiencing homelessness.

The Familiar Faces program serves as an initial call, triage level, and follow-up response team, working to identify, engage, and assist unsheltered individuals in the community. The team provides resources about mental health, substance use disorder treatment, motivational interviewing, trauma-informed care, harm reduction integrated care, and care coordination, through utilizing community, county, and state resources to help divert unsheltered individuals off the streets by offering transportation services to individuals in need of reunification, shelter, urgent care services, and housing options, including the City’s Temporary Housing Shelter. Familiar Faces also provides intensive case management services for chronically homeless individuals who do not qualify for the Tracy Interim Shelter.

Click here to read more about the Tracy Police Department Familiar Faces Program.

Interactive Familiar Faces Dashboard

These three dashboards illustrate officers’ responses to individuals experiencing homelessness, which ultimately lead to referrals to the Familiar Faces program. They also detail the services provided by the Familiar Faces program to those in need, as well as the basic demographics of the individuals served.

Familiar Faces Referral

Service Summary

Familiar Faces Demographic Report